Refund policy
Refund Policy
We strive to provide our customers with the highest quality products and exceptional service. If there is an issue with your box, we offer a hassle-free refund policy to ensure your peace of mind.
Eligibility for Refund:
- Refunds are applicable only to purchases made directly through our website.
- To be eligible for a refund, you must request it within 7 days of receiving your subscription box.
Initiating a Refund:
- To request a refund, please contact our customer support team via help@wholesomekidbites.com within the specified timeframe.
- Provide your order information and reason for the refund request to expedite the process.
Conditions for Refund:
- There must have been a detrimental issue with the product or your experience.Â
- We reserve the right to refuse refunds for items that do not meet the above criteria.
Refund Process:
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 10 business days for the refund to reflect in your account, depending on your payment provider's policies.
Non-Refundable Items:
- Shipping charges and any applicable taxes or duties are non-refundable.
- Your refund will be for your order amount minus the original cost of shipping.Â
Customer Support:
- Our dedicated customer support team is available to assist you with any questions or concerns regarding refunds.
- For inquiries or assistance, please contact us via help@wholesomekidbites.com
Policy Changes:
- We reserve the right to update or modify this refund policy at any time without prior notice.
- Any changes to the policy will be effective immediately upon posting on our website.
By making a purchase on our website, you acknowledge and agree to abide by the terms and conditions of this refund policy.